Useful information about the Gift Card:
- It is only valid for the country/region in which you purchased it.
- It is a document for use by the holder. Hexdose will not replace the card if it is stolen, lost or damaged.
- The validity period depends on the country/region. You will be able see this information when you choose your card.
- You can check the balance on your card via the Hexdose website, in the section 'Gift Card > Check balance', or directly in one of our Hexdose stores.
- The time scale for returning it is the same as for any other item, providing that the card has not been used. Refunds will be made using the original payment method used for the purchase. If the return is made through Hexdose.com you do not need to send the physical card.